Escrow-protected payments, verified pros, signed contracts, and a real dispute process. Here is exactly how ConstructHelp keeps both sides safe — every job, every payment, every time.
Payments sit in secure escrow and only release when you approve the finished work. No surprises, no runaway deposits.
Licenses, insurance, and identity checked before anyone can take your job. If they wear our badge, they earned it.
Scope, price, and timeline locked into a signed agreement before work starts — so both sides know exactly what was promised.
If something goes sideways, our arbitration team reviews the evidence and makes it right. Humans, not bots.
Every dollar that moves through ConstructHelp is held in escrow until both sides agree the work is done. If a dispute happens, we step in — your money stays locked the whole time.
Homeowners fund a milestone before work starts. Money is held safely — neither side has full control until the milestone is approved.
The pro completes the milestone, uploads photos, and submits for approval. Everything is timestamped and tied to the job record.
Homeowner reviews the work and releases funds with one tap. The contractor or worker gets paid the same day via Stripe Connect.
If something goes wrong, the funds stay locked. ConstructHelp mediates and a fair resolution is enforced — no chargebacks, no fights.
Contractors upload their state license. Our team checks it against issuing-board records before the badge goes live.
Proof of liability insurance is required for the Verified Pro badge — so a mistake on your property is never your problem.
Only pros who clear both checks carry the badge. It appears on their public profile, quotes, and marketplace cards.
Scope, price, and milestones locked in a legally signed PDF before work starts. Both parties keep a copy forever.
Every milestone, photo, and approval is written to a tamper-evident timeline — the record that settles disagreements.
Payments only move when the homeowner taps Approve. Each approval is stamped with who, what, and exactly when.
Dates are requested and accepted in-app, auto-blocked on the pro’s public calendar, and exportable to Google Calendar — so scheduling disputes never start.
The moment a dispute opens, escrow locks. Nobody can move the money while it’s contested.
Photos, contracts, timeline records, and messages are gathered — most of it already lives on the job record.
A neutral reviewer walks both parties toward a resolution. Most disputes settle here.
If mediation fails, arbitration issues a final decision and escrow is released accordingly. No chargebacks, no lawyers.
Payments are processed by Stripe. Card numbers never touch our servers.
Escrow releases require homeowner approval — payouts are single-release and atomically guarded.
The platform undergoes recurring security audits covering payments, public links, and data exposure.
0% commission. Escrow on every dollar. Verified pros only.