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Product News June 20, 2026

New: On-Site Problem Management — Photo It, Assign It, Fix It (AI Tells You How)

New: On-Site Problem Management — Photo It, Assign It, Fix It (AI Tells You How)

Problems don't wait for the Monday meeting

Every job has them: the water stain that shows up behind fresh drywall, the cracked slab nobody mentioned, the missing beam hanger that stops the framing crew cold. On most crews these problems live in a text thread, a voicemail, or someone's memory — and they fester. Site Problems is our new tool that gets every job-site problem photographed, assigned, and resolved, with AI advice on every one.

Report it in 30 seconds from any phone

Any crew member on the job opens Site Problems, snaps up to four photos, picks a severity — Low, Medium, High, or Safety — and taps Report. The contractor is notified instantly. No forms, no laptop, no waiting until you're back in the truck.

AI tells you what you're looking at — and what it'll cost

The moment a problem is reported, our AI superintendent reads the description and the photos and comes back with:

  • Likely cause — what's probably behind it
  • Fix steps — a short, ordered plan of attack
  • Safety flags — anything that needs attention before work continues
  • Rough repair cost — a ballpark range so you can talk numbers with the client same-day

Assign it, track it, close it

Contractors assign each problem to a worker on the job — the worker gets an alert, the status flips to In Progress, and when it's handled they log a resolution note and photos. Everything moves Open → In Progress → Resolved, so nothing slips through, and the whole history stays on the job.

Free for every ConstructHelp crew

Site Problems is live now for all contractors and workers — find it in your Tools menu or go straight to constructhelp.com/site-problems. Pair it with AI Pricing to turn a surprise problem into a priced change order before you leave the site.

Ready to build with confidence?

Find vetted pros, protect payments with escrow, and shop tools & materials — all on ConstructHelp.

Frequently Asked Questions